We aim to provide high-quality digital services and products. This Refund Policy explains when refunds may be issued.
Refunds may be considered only under the following conditions:
Duplicate payment was made
Service was not delivered as described
Technical failure on our side that cannot be resolved
The following are NOT eligible for refunds:
Domain name purchases
Hosting services already activated
Completed website setup services
Digital scripts and downloadable products
For subscription-based website plans:
Refunds are not issued once a billing cycle has started
Users may cancel future renewals at any time
To request a refund:
Contact support via the platform
Provide order details and reason for request
Approved refunds are processed within 3 business days depending on payment provider.
We reserve the right to update this refund policy at any time without prior notice.